REVOLUTIONARY RESTAURANT MANAGEMENT 

The world's only dynamic booking allocation system and it can be tailored to meet your venue's specific requirements.

Other booking systems offer static and linear allocation systems which, on average, can reject online bookings when your restaurant is only 60% to 65% full. WizButler gives you more online bookings which means more revenue without manual intervention.

With WizButler, you can now optimise your bookings and allocations online to increase your revenue without the cost or need for a telephone call centre facility.

The world's only real-time, online, autonomous space management system to maximise bookings.

WizButler is the only system in the world that can autonomously add, remove, and rearrange tables and chairs on your floor plan as customer booking requests are received online and in real-time to optimise the number of bookings taken and maximise your revenue

Other systems simply use a fixed and unchanging number of tables for the allocation of booking requests which is a linear and permanent first received first allocation process that has no relationship to the floor space within your venue.

The world's only online real-time system that autonomously and automatically changes table positions and layouts so your staff know how to set up the dining room when they arrive at work.

WizButler dynamically redraws floor plans in line with the allocation process which adds, removes, or changes table locations including changing tabletops in one area of the restaurant or the whole restaurant as it maximises the number of online bookings that it takes following your selected ambience and seating strategy.

WizButler does all this administrative hard work for you, online when your staff are not available plus it allows your staff to stay focused on what is most important - your customer.

WizButler provides a seamless transition between its dynamic online booking process and staff by providing a “blueprint” to floor staff as to how to set up the tables for restaurant service, as well as the table locations during a service.

The world’s only configurable dynamic allocation algorithms to ensure customer booking allocations are always in line with your restaurant strategy.

WizButler's dynamic allocation algorithms can increase bookings taken by between 10% to 100% depending on how flexible your restaurant furniture is when compared to other existing booking systems during a busy service.

Separately, WizButler’s allocation algorithms also include the upselling of premium tables, extending dining durations and other yield management features to further increase your venue’s revenue.

The only system in the world that can dynamically manage and arrange the gaps between tables

Restaurants, unlike airlines, are required to seat all people within the one booking together which creates a complexity that that until now had to be undertaken manually or through inefficient floor plans. WizButler cannot only autonomously add, remove and rearrange tables it can also autonomously adjust the gaps between tables for privacy, health and government regulations and your chosen strategic requirements.

Tables in different sections can have different gaps between them to give each venue flexibility as to the table strategy they wish to follow.

The world's only system that can guarantee your VIPs to their favourite table online and in real-time – Now, that’s customer service!

The WizButler table booking system is linked to your customer CRM and database. As the WizButler system rearranges table allocations online and in real-time and each time a new booking is received, WizButler guarantees that your VIPs will always be treated as VIPs. The best part is that they always get allocated to their favourite tables online and in real-time without any manual intervention.

As you would expect from the world's best and most innovative booking system, no manual reallocations are required, just set and forget.

WizButler offers you the world's only true restaurant and venue yield management system

A mandatory aspect of any yield management is the ability to control capacity and the capacity of a restaurant is its tables and chairs which are its true "inventory". Without the ability to control your inventory (tables and chairs), you cannot create a proper and effective yield management system. WizButler is the only restaurant booking app Australia and in the world that allows you to be in control of your "inventory".

All other booking systems offer simply discount systems or static promotions. WizButler is a truly dynamic yield management system where you can offer different pricing for different tables, different times and different dining durations. It can also add upgrades and upsells during the booking process. A completely new and innovative digital approach that can be tailored easily to meet your preferred digital strategy.

Create amazing memories for your customers while you upsell and generate more revenue

WizButler's “Butler Service” allows you to add seamless pre-ordering to enhance any dining or hospitality experience with the addition of items for your arrival such as a guaranteed premium or window table with a view, flowers on the table, a personalised card, chilled champagne, premium booking time and extended dining duration. The Restaurant Butler Service options are only limited by your imagination.

This is a completely seamless process with orders being placed in real time with your local florists, chocolate shops and other selected suppliers. Plus, WizButler's "Butler Service" gives you the benefit of generating additional revenue and profit.

A pricing system that can finally do more than just offer discounts

The WizButler system allows you to determine if you wish to charge extra for "premium tables," "extended dining durations," and increase the price of different menu items during peak periods or late-night bookings. WizButler allows you to charge extra for “extra” benefits which is much more than all other competing table booking software that only has the ability to offer discounted promotional offers during low-demand periods.

Further, with the ability to create multiple widgets, there is no need to apply a one-size-fits-all approach to the entire market and specific groups or organisations can be treated separately.

Intelligent algorithms change the tables and chairs’ capacity based on the booking requests received online and in real-time

WizButler autonomously, online and in real-time adds tables, changes tables and their orientation, remove tables, adds chairs and removes chairs to ensure more bookings. Additionally, your staff does not need to monitor things manually to maximise your revenue and increase your profit.

It also can dynamically change and control capacity, permitting WizButler to be the only completely autonomous system in the world to offer the world's first restaurant yield management system.

Don't be limited to just one booking widget or configuration

WizButler offers you the ability to create as many different booking widgets as you feel appropriate. And the best part is, that each booking widget can be configured and tailored completely and differently to the needs of the specific customer target or segment.

Create new marketing channels and direct links with other businesses and social networks.

There is no need to wait for booking customers and their guests to arrive at your restaurant before you start taking care of them

After the booking is made, why not allow the booking customer the ability to invite guests, and pre-order food and beverages and additional items such as flowers to completely enhance and personalise their experience.

This process is not only ideal for customers as it allows them to personalise their experience, but it also allows venues to increase their revenue and minimise food wastage.

The most diverse and comprehensive customer pre-ordering options

As part of the booking process, WizButler allows the booking requestor to invite their guests and for them to access dynamic menus with dynamic pricing.

This allows for pre-orders (and/or pre-pay) for individual items on the menu. The venue can then decide if it wishes to allow the customers to continue ordering after they arrive at the restaurant and have complete integration with kitchen printing and docket management or provide full waiter service.

Be friendlier, communicate with all customers, get to know all your diners and build up your database quicker.

WizButler allows a booking person not only to completely edit their booking details without the necessity of phone calls but also allows them to invite their guests with a personalised photo and message. This way, it will be more engaging and it will create greater awareness of your restaurant and customer loyalty.

Unique, simple, and automated waitlist and standby management

During the booking process, WizButler offers customers the option of alternate times should their preferred time be unavailable. It also allows customers to send an SMS message should they wish to seek further information. However, should an alternate time or message not be the customer’s preferred option, they can automatically join the "waitlist" where they will be kept updated on the restaurant's availability.

During service, when a table is not immediately available, WizButler has a "standby" feature that offers a simple, convenient and automated allocation, SMS messaging, follow-up and confirmation process.

SMS and email messaging systems are available to completely eliminate the need for phone calls and staff managing phones.

WizButler is equipped with an SMS messaging tool for booking confirmations and ad hoc communications to eliminate the need for phone calls. WizButler also offers very affordable SMS and MMS messaging for marketing and promotional activities.

Eliminate Telephone Bookings, simplify your communications and reduce staff costs

With WizButler's simple and easy to use configurable online booking widgets, customers can edit and change their bookings. Moreso, with the benefits of WizButler's real-time dynamic re-allocation process, the need for customers to call the restaurants to make a booking is completely eliminated. Similarly, VIPs are guaranteed to be seated at their favourite table, again eliminating the need for telephone bookings.

The WizButler booking widget allows customers to send SMS messages during and after the booking process to completely eliminate the need for most telephone calls.

The elimination and/or reduction of telephone calls represents huge savings in labour costs.

Would you like a completely automated seating process or a more personalised seating process? The choice is yours!

WizButler offers you the choice of a completely customisable solution to meet, greet and seat customers on arrival at your venue.

The choice varies from an automated option to a completely personalised solution.

Seat customers at their allocated table without a Host

WizButler can advise customers of their allocated table with directions on how to find it so that they can seat themselves.

In cafes and casual dining environments, this is a perfect way to manage your tables and ensure that a single person does not sit at a table for 4 or 6 and deny you revenue when you do not have the luxury of a host.

Walk-in customers can scan a QR code at the front of the restaurant to complete a simple booking process and be allocated a table or allowed to select a table from a set of tables with the correct size for the booking request.

Both booked and walk-in customers are also sent links to access your venues menus so they can also order from their mobile phones providing huge cost savings to venues and increasing revenue.

Seating app for mobile phones

WizButler offers flexibility to seat more people quickly and optimally through the wonders of a mobile seating app. For example, if your venue needs to seat 300 people arriving at the same time. With the WizButler mobile app, you can have multiple people meeting and greeting arriving guests with the convenience of an app on a mobile phone. So, there is no need for big, chunky iPads and Tablets to carry around to identify guests and seat them.

The WizButler mobile seating app has all the functionality required by the most discerning hosts in an easy-to-use mobile phone size. Old-world charm, blending with modern technology in a customer-friendly way.

QR code for walk-in and stand-by customers

No need to have a host to cater for walk-in customers or place them on a stand-by list.

Walk-In customers can simply scan a QR code on arrival for a booking allocation to save time and cost. Then they just to be shown to their allocated table or automatically placed on the standby list. Standby bookings will be automatically notified when their table opens improving efficiency and labour savings.

The world's first autonomous standby system

With the WizButler "standby" system, there’s no need to monitor standby requests, manually send messages or follow up through WizButler's completely autonomous system.

WizButler offers you a smooth and easy transition from booking, managing yield and revenue as well as the before arrival activities to the requirements during a service period

In-service ordering, upsells, revenue enhancement, customer communications, dashboard controls, payments in both cash and credit card and kitchen printing are the focus of activities during the service period.
The total focus continues to be completely customer-centric.

Dine-in, customer ordering options, automatic walk-in and seating allocations

In service ordering without the need to have ugly QR codes on the table, now that is fine dining.

Elegant, user-defined menu layouts, photos or no photos, share recipes, make ordering an experience, not a mandatory chore.

Menus are also configurable by the table, section, group size, and time with dynamic price changes to help maximise your revenue. Payments can be made in cash or electronically

Service complement pre-orders seamlessly and is consolidated when sent to the kitchen for production and a complete in-service solution.

Your choice of kitchen display monitors or traditional docket printers

Save money and save the planet with easy-to-use kitchen displays with control user interfaces.

However, for those that still prefer traditional printed dockets, not a problem - WizButler can do that, too!

Extensive marketing options with integrated newsletters, messaging, CRM & loyalty, URL link builders and promotional tracking.

WizButler offers you complete all-in-one hospitality and restaurant solution.

Why use third party platforms for newsletters when your customer database is already in your WizButler CRM?

WizButler offers you an integrated and easy-to-use newsletter template system with all your analytics and no fixed fees just pay for the newsletter emails you send.

SMS & MMS are available for communication which will significantly reduce or eliminate phone calls

WizButler has an easy to use SMS messaging for booking confirmations and ad hoc communications with your customers so you can reduce or eliminate the need for phone calls. WizButler also offers SMS and MMS messaging for marketing and promotional activities. Pricing is based on usage, with no fixed fees and simply pay for what you use.

Don't have your own website? Or want a simple to use, easy to change the website?

WizButler can help with its simplified restaurant template and built-in content management with booking, ordering, takeaway and gift certificate widgets.

Reward and take care of your regular customers

Own your data and build your customer database with the WizButler CRM & Loyalty App. This is personalised for your venue and linked to your customer database making communication with your customers and rewarding them simple and easy.

Recognizing the importance of customer feedback

Staying in touch and in contact with your customers is an important aspect of staying relevant. A simple to use and powerful customer feedback system is, therefore, a must for any venue WizButler’s 7-star system provides you with the feedback and review mechanisms required today.

Track your promotions

WizButler includes a URL link builder so that you can add the link to your promotions, newsletters and additional widgets, to easily track the success of your promotions and marketing activities.

Diverse and comprehensive customer ordering options

The WizButler ordering options include upselling, modifiers, additions, inviting guests and many more features:

Dine-in orders without the need for QR codes on the table: whether they pre-order before arriving at the venue or while they are seated at the venue

Takeaway orders: for both pick-up and home delivery

Together with customer communications, messaging payments and kitchen printing, WizButler offers a complete solution.

The most diverse and comprehensive customer ordering options

As part of the booking process, WizButler allows a booking requestor and their guests to access dynamic menus with dynamic pricing.

Access to menus before arrival at the restaurant allows for pre-orders (and/or pre-pay) for items on the menu as well as continuing to order after they arrive at the restaurant plus complete integration with kitchen printing and docket management.

You can also refer to the yield management section for additional personalisation options such as "selling premium tables" and "payment for extended dining durations."

Dine-in, customer ordering options, automatic walk-in and seating allocations

No menu QR code on tables for dine-in ordering!

Why be limited to one menu offering at a time, offer multiple different menus, dynamic pricing and personalisation to increase your revenue.

Menus are also configurable by the table, section, group size and time for the ultimate yield management solution. Transform your offerings and optimise your revenue.

Orders for additional items can be done to complement pre-orders seamlessly. QR code ordering, kitchen printing and payments for a complete ordering and production solution.

Increase your revenue with take away ordering

WizButler offers you the ability to create a separate takeaway menu with different pricing and availabilities to dine in menus using you same product lists so you never have to duplicate anything.

Personalised Gift Certificates and Packages

WizButler gift certificates and gift packages allow customers to make them special and personalised with their own special message and photo. Plus, you can schedule and send them electronically or print them and give them personally.

One system, one-floor plan for both normal service and functions

Never be concerned that your normal online bookings will conflict with your functions. Your function widget and normal booking widget use the same “space” and “diary”. Everything is completely integrated you cannot double-book a table or a space for complete peace of mind.

The WizButler function booking system provides function table layouts a floor plans are also completely customisable and “flip” to show floor staff how to set up a space for each different function.

WizButler also provides its own email/chat communication system to keep all your information and run sheets in one place. No need for a manual or separate function management diary and system.

WizButler offers a complete function system

Function menus, spaces, changing floor plans and furniture, timelines, run sheets, guest invites, email/chat communications, diary, to-do list, reminders and many more features All your restaurant and venue activities are coordinated in one complete end-to-end system.

The world's only system offering a completely customisable seamless fusion between activities within a restaurant or venue

By creating the world's first autonomous and optimised booking management solution, WizButler developed the missing piece of the puzzle that permitted the creation of the world's first end-to-end solution.

There is no system more efficient in the world that can offer you greater revenue efficiencies. Therefore, while the individual WizButler modules can offer you special outcomes individually, you can put them all together and have something truly amazing. The world's best restaurant management system is seamless and focused on helping venues achieve their visions in their own personally-crafted way.